naga8 Privacy Policy Your Information Is Safe

Last Updated: January 2026

This privacy policy ("Policy") applies to all users of the naga8 platform. By using our website naga8.cam you are considered to have accepted all terms of this policy. We treat your privacy as our highest priority and never sell your information to third parties.

naga8 operates a safe, transparent, and responsible online entertainment platform for players in Bangladesh. We believe our users have the right to know how their personal information is handled. This privacy policy is how we fulfil that commitment. Please read this entire document carefully.

1. Information We Collect

When you create an account at naga8, use our services, or contact support, we may collect various types of information. The details are described below:

1.1 Identity Information

Full name and username
Date of birth (for age verification)
National ID card or passport details (where applicable)
Email address
Residential address

1.2 Financial Information

bKash, Nagad, or Rocket mobile number
Transaction history and amounts
Deposit and withdrawal details
Bonus and promotion related information

1.3 Technical Information

IP address and device information
Browser type and version
Operating system information
Date and time of site access
List of pages visited

1.4 Gaming Activity Information

Play history and preferences
Betting patterns and habits
Session duration and frequency
Interactions with game providers

How We Use Your Information — Section 2

Collected information is used only for specific and legitimate purposes. We do not process any information unnecessarily.

Service delivery and management

We use your information to create and manage your account, process financial transactions, provide gaming services, and deliver customer support. All financial transactions via bKash, Nagad, and Rocket are completed using secure technology.

Security and fraud prevention

We analyse technical information to ensure the security of your account, detect suspicious activity, and prevent unauthorised access. All data transfers are kept secure through SSL encryption technology.

Age and identity verification

To ensure responsible gaming, we verify age at the time of registration. Only persons aged 21 or older may create an account at naga8. Your identity-related information is used for this process.

Service improvement and personalisation

By analysing your gaming preferences and habits, we provide more refined and relevant services. This allows your experience to be personalised and keeps you informed about relevant bonuses and offers.

Communication and notifications

We use your email address to keep you informed about important account updates, transaction confirmations, and promotional offers. You may request to opt out of marketing communications at any time.

3. Cookies and Tracking Technologies

The naga8 website uses cookies and similar technologies to improve your browsing experience and ensure the functionality of the site.

3.1 Essential Cookies

These cookies are necessary for the basic functionality of the site. They are used to maintain login sessions, ensure security, and remember your preferences. Disabling these cookies will prevent the site from working properly.

3.2 Functionality Cookies

These cookies are used to remember your language preferences, play history, and other personalised settings. They make your experience more convenient.

3.3 Analytics Cookies

These cookies are used to collect site usage statistics and help us improve our services. The data collected is anonymous and does not contain any personally identifiable information.

You can disable cookies at any time through your browser settings. However, this may limit some functionality of the site.

Information Sharing and Disclosure — Section 4

naga8 never sells your personal information. Your information may be shared with third parties only in specific circumstances and under strict conditions.

Service provider partners

Only the information necessary to carry out the service is shared with payment processors (bKash, Nagad, Rocket), game software providers (Pragmatic Play, Spribe, JILI, PG Soft, etc.), and technology service providers. These partners are contractually bound to operate under our privacy policy.

Legal obligations

We may be required to disclose information based on a court order, a lawful request from law enforcement, or a requirement under applicable law. In such cases, we always provide only the minimum information necessary.

What we never do

Your information is never sold to marketing agencies.
Your information is never shared with unauthorised third parties.
Personal profiles are never created and sold to advertisers.
Your information is never processed without your consent.

5. Data Security Measures

naga8 takes the highest technical and administrative measures to protect your information. Our security framework is continuously updated.

Encryption technology

All data transfers on our platform are secured through SSL (SSL/TLS) encryption technology. Your account information and financial details are always stored in an encrypted state.

Secure server infrastructure

Our servers are operated according to the highest security standards. System security is ensured through regular security audits and vulnerability assessments.

Staff training

Our staff receive regular training on data protection. Only authorised personnel are granted access to user information, and this is strictly controlled.

Access control

Role-based access control ensures that each member of staff can only access the information necessary to carry out their responsibilities.

Data Retention Period — Section 6

We retain your information only for as long as necessary. Different retention policies apply to different types of information.

Retention policy

Account information: Retained while the account is active and for a specified period after closure in accordance with legal requirements.
Financial transaction records: Financial transaction data is retained for an extended period for audit and legal compliance purposes.
Gaming history: Gaming history is retained for responsible gaming monitoring and dispute resolution.
Support communications: Support conversations are retained to improve customer service standards and for dispute resolution.
Technical logs: Technical logs are retained for a limited period for security analysis.

7. Your Rights and Controls

As a user of naga8, you have certain rights over your own information. We respect these rights and are committed to making them easy to exercise.

Right to access

You have the right to request a copy of the personal information we hold about you.

Right to rectification

You have the right to request correction of any inaccurate or incomplete information in your account.

Right to erasure

In certain circumstances, you have the right to request deletion of your personal information, subject to legal obligations.

Right to restrict processing

In certain circumstances, you have the right to request that processing of your information be restricted or stopped.

Right to data portability

You have the right to receive your information in a structured, readable format.

Right to object

You have the right to object to your information being used for marketing communications or automated decision-making.

To exercise these rights, please contact our support team. We are available 24 hours a day, 7 days a week.

Protection of Minors — Section 8

Age restrictions

naga8 is a service exclusively for adults. We do not knowingly collect or process the information of any person under the age of 21. Age verification is mandatory during our registration process.

If we become aware that information from a minor has been collected in error, we will immediately close that account and delete all associated information. If a parent or guardian suspects their child is using our platform, please notify our support team immediately.

9. Policy Changes and Updates

Notification of changes

We may update this privacy policy from time to time. If any significant changes are made, we will notify you by email or by posting a notice on the website. Continued use of the site after an update will be considered acceptance of the new policy.

The date of any changes will always be reflected in the "Last Updated" date shown at the top of this policy. We recommend that you review this policy regularly.

International Data Transfers — Section 10

International transfer policy

As naga8 is an international platform, your information may be processed or stored on servers located outside Bangladesh. In such cases, we ensure that your information is transferred with adequate protection measures in place. All of our international partners are contractually committed to complying with international data protection standards.

naga8 Privacy Policy